The PSA Customer Charter is our statement of the standards of service that our customers can expect to receive.
The PSA are committed to serving the Private Security Industry and anyone that uses our services by ensuring that we provide a high standard of quality service.
These interests are in addition to any safeguards provided under consumer rights legislation. Information on consumer rights is available from the website of The Competition and Consumer Protection Commission (CCPC) – please click on the following link Consumer Rights & Personal Finance – CCPC to access their website.